Privacy Policy for CustomDuffleBag.com

At Custom Duffle Bag, we understand how important your privacy is. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our site, you agree to the practices outlined below.

Who We Are

This website, customdufflebag.com, is operated by Custom Duffle Bag — a professional manufacturer and supplier of custom duffle bags for global clients. We are committed to protecting your privacy and handling your personal data responsibly.

Information We Collect

When you browse our website or place an order, we may collect the following types of data:

Automatically Collected Information:

• Device type, IP address, browser type, time zone.

• Pages viewed, time spent on the site, referring websites or search terms.

• Cookie data to improve your browsing experience.

Information You Provide Voluntarily:

• Name, email address, phone number, shipping address, and payment details (if placing an order or contacting us).

• Optional data like company name or preferences when filling out forms or subscribing to our newsletter.

We collect this information only when necessary — to fulfill your request, complete an order, or improve our site experience.

Why We Collect Your Data

We use your data to:

• Process orders and deliver custom duffle bags.

• Respond to your inquiries and provide customer support.

• Improve our website, product listings, and services.

• Share updates, promotions, or newsletters (if you opt in).

• Prevent fraudulent activity and ensure safe, secure online shopping.

We do not sell or rent your personal information to third parties.

Data Protection and Your Rights

If you are located in the EU, UK, or similar regions with data protection laws, you have rights over your personal data. These include:

• Access to your personal data.

• Correction or deletion of your data.

• Objecting to or restricting certain data processing.

• Data portability.

• Withdrawing consent at any time.

To exercise any of these rights, email us at: ivan@customdufflebag.com

We also want you to know that some of your data might be processed or stored in countries outside your own, such as Canada or the United States, strictly for operational purposes like shipping and customer support.

External Links

Our website may include links to third-party platforms or services. Once you leave our site, we are not responsible for the privacy policies or practices of those other websites. We recommend reviewing their policies individually.

How We Keep Your Data Safe

We follow industry-standard practices to protect your personal information. Our systems are secured with firewalls, encryption, and regular updates to reduce risks of unauthorized access. While no system is 100% foolproof, we continuously work to improve security measures.

When We May Share Your Data

We only share your information when required by law or in the following situations:

• To comply with legal obligations or respond to legal requests.

• To investigate fraud or protect our business, users, or others.

• With trusted partners who help us operate the website or fulfill orders — under strict confidentiality agreements.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

📧 ivan@customdufflebag.com

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